Shipping Policy

In MRS HAIR MALL, We offer two different shipping methods for you :

Free shipping  , usually take 20 - 35 Working Days to delivery. 
Fast Express is Paid shipping, usually take 3 - 7 Working Days

Track your order
If there have any problem with the delivery status,please contact the courier before contacting us by e-mail:

Free shipping             DHL               FEDEX

Order Processing Time
If you place the order on Sunday or Chinese holidays,your order will be dispatched on the next working day.

In some cases delivery may take longer than stated due to security and customs clearance.

Please write your correct email address and preferably your contact number so that we could contact you. (Orders returned to our warehouse due to incorrect address you will be responsible for additional shipping charges. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS.)

Custom Duties Disclaimer
All items are shipping from China.
We do our best to offer you the most reliable and affordable way of shipping.
However, international delivery and transit times are sometimes dependent on the courier and local customs.

Every country treats imported products differently and we have no way of knowing each country laws.

 1.We are not responsible for any charges/duties/taxes( customs fee vary from country to country. It is the customer's responsibility to pay any additional taxes, fees or duties.
  2.If buyer rejects the package and does not take it, the buyer is responsible for all the fees and must return them to the seller as well as the shipping company or customs.
  3.If the carrier is unable to deliver item due to rare circumstances (can’t find buyer at home and have no way of contacting buyer), any fees associated with item return to mrshair must be paid by the buyer.

Shipping & Billing Information
It is highly recommended that your shipping address should be the same as your billing address. Your order will be subjected to a fraud risk assessment and the order could be withheld or delivered to your billing address if the risk of fraud is anticipated as high.